Returns Policy

We want you to be fully satisfied with your purchase. If an item does not match its Verification Record or arrives faulty, you can request a return within 30 days of delivery.

To start a return, contact our support team with your order number and a description of the issue. Once approved, we will provide instructions for sending the item back. Refunds are processed within 5 to 10 working days after we receive and inspect the returned item.

Items must be returned in the condition described in their Verification Record. Please note that verified refurbished items are sold as-is based on their published assessment, so returns are accepted only where the item does not match its listed condition or has developed a fault covered under our warranty.